The objective of the Technician Smart App is to provide access to selected Technicians a mobile solution so that they can access relevant scenarios of Euro Vandana anywhere while connected to the main servers only occasionally. Key advantages are like below.
Customer Relationships
• Avoid missing assign service
• Provide on time service
• Avoid missing of re-visit
• Provide best service to customer
Service Material Cost
• Collected cash for service and spare part flows to EFL treasury ASAP
Troubleshooting and Technician Performance
• Troubleshooting tools will help reduce service time with good quality
• Educate new technicians